5 Sure-fire things you can do to prevent losing access to your LinkedIn account!

Imagine losing access to your LinkedIn account and information!  It can happen much easier than you think.

The following are quick and easy things you can do to prevent this from happening…

1. Add Another Email Address to Your Account

You risk losing access to your account if you only have one email address providing access to your account. Always use a private email address in addition to your work email address. Changing employers often means losing access to that email address!


Add a second email address by accessing your Settings (Privacy & Settings) from the drop-down box which appears while hovering over your thumbnail profile image.  Go to the Account and Basics screen.

Select the Account and Basics screen

Click on the “Change” at the following option (see image below) and follow the prompts to add another email address.  You will receive an email, to verify adding this new email account.

 2. Get a backup of your LinkedIn Data

Losing access to your LinkedIn account means losing all of your recommendations and endorsements too! Get into the habit of regularly downloading a backup of your profile. Easy to do, again by accessing your settings from the drop-down menu.


Choose the last option under Account and Basics, make sure you have your password available for this option.

Click on the image and an archive of your data will be emailed to you.


  • You may also choose to download a PDF copy of your LinkedIn profile. Should I ever need a resume, this format would be my go-to solution?


Access your PDF copy here


Note the option of Save to PDF which is available in the drop-down box next to “View profile as”

  • Get a download of your connections. Easy to do – this is how you access this facility.

Hover over “My Network” and click on Connections

Now click on the gear/cog image which appears on the far right hand of your screen


The following screen will appear


Click on the image of the blue file to Export your connections.


3.   Secure your Account!

Here are some helpful and easy to follow tips to ensure your account has added security.

Navigate to your settings (see point 1 above to access your Settings screen)

  • Make sure you change your password regularly.  Never use the same password for all your accounts.  


  • Choose the two-step verification option for added security


  • Regularly check where you are signed in 


4.   Helpful Tips to Prevent You from Having Trouble Signing Into Your Account

I have found these helpful tips under Help Center on LinkedIn.com

Repeatedly Asked to Sign In?

If you’re continually prompted to sign in without successfully accessing your account, the issue could be related to the date and time setting on your computer. Often, correcting this setting will resolve your login issue.

If you use Windows, reset the time and date on your computer.

It may also be a good idea to:

You might also want to ask your corporate administrator or helpdesk support if they’ve installed firewalls or security blocks that would prevent certain site functions.

If you still have issues, please contact LinkedIn

Need Help with Resetting Your Password?

You can reset your password on the Sign in page.

  • Click the? question mark beside the Password field or the Forgot password?
  • Enter an email address you have on your account.

If you Only have an Email Address on Your Account

  • LinkedIn will email a link to reset your password to the email address you provided.
  • Go to the email account and follow the instructions in the message from LinkedIn.

If you Have a Phone Number on Your Account

You can also receive a text or have a call made to the phone number on your account.

  • If you select to receive a text, LinkedIn will SMS a PIN number to your phone.
  • If you select to receive a call, LinkedIn will call your phone number and read out the PIN number.
  • Input the PIN number into the appropriate fields on the page.
  • After inputting the PIN number, the next page will ask you to reset your password.

You may be asked for a two-step verification code if you have it enabled on your account.

Note: The password reset link and PIN are valid for a limited time. Once you successfully sign in, you can add another email address or a phone number to make sure you can always access your account in the future.

Learn more if you’re not receiving LinkedIn emails, to confirm that your email settings are correct. If you’re unable to sign in after changing your password, clear your browser’s cookies and remove your saved passwords or try to sign in with a different browser.

No Access to Email Address?

First, try to sign in with a different email address that’s associated with your account. LinkedIn allows you to sign in with an email address associated with your account.

If you can’t remember your password

If you have access to your email address, but you can’t remember your password, find out how you can reset your password.

Once you successfully sign in, add another email address or a phone number to make sure you can always access your account in the future.

If you still can’t access your account:

If you haven’t been able to recover your password or don’t have access to an email address associated with your account, we can help by verifying your identity. To do this, we use a technology that scans your government-issued ID so that we can help get you back into your account as quickly and securely as possible.

To get started you’ll need:

  • A smartphone or computer with a webcam
  • Your driver license, state-issued ID card, or passport
  • An email address where we can reach you

Once you begin the identity verification process, you’ll be asked to take a photo of your ID with your smartphone or webcam. Follow the onscreen instructions. Once you’re finished, we’ll process your information and be in contact to assist you further.

Follow the link to verify your identity.

Note: Member privacy is a top priority at LinkedIn. We’ll only use the ID information you provided to verify who you are, and we’ll only hold onto it for as long as it takes to help you.


5. Have Two Accounts?  

You discovered that you have more than one account!? – WAIT before you delete any of your accounts. Deleting an account means losing your connections, group memberships, pending invitations, etc.

The following are Helpful Tips which I found on LinkedIn.com under their Help Center

There are currently TWO options to choose from –

  • Duplicate Accounts

You may discover you have more than one LinkedIn account. If you get a message that says the email address you’re attempting to use is associated with another account, this means that you probably have another LinkedIn account using that email address. This can happen if you use a number of different email addresses.

To find your other account(s), search for your name on LinkedIn. From your search results:

  • The profile with the You icon is the account where you’re currently signed in.
  • A profile containing your information that doesn’t have a You icon is a duplicate account.

Click the item below that best describes your situation and follow the instructions:

I can sign in to both accounts – 1 account has 0 connections:

I can sign in to both accounts – 1 account has 1-10 connections:

I can sign in to both accounts – both accounts have 10 or more connections:

I can’t sign in – I know the email address registered to the duplicate account I want to close:

I can’t sign in – I don’t know the email address registered to the duplicate account I want to close:

  • Merging Accounts

Merging your accounts might be the right answer for you! If you have more than one account, we can help you transfer all your connections to one account and close the other.

Note: At this time, we can’t transfer profile data like recommendations, work experience, pending invitations, or group memberships.

To transfer your connections, contact LinkedIn with the following information:

  • The primary email addresses of all accounts to prove you own the account.
  • Tell us which account you want to keep.


Contact me should you need assistance in setting up your LinkedIn profile, to attend one of my LinkedIn Workshops or would like to receive personal coaching in knowing how to use LinkedIn to achieve your LinkedIn objective.

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